Responsible Gaming

Gaming Should Be Entertainment

At Parimatch, we believe that online gaming should be an enjoyable form of entertainment, not a way to earn money or solve financial problems. If you find yourself gambling to make money or recover losses, it's time to reassess your gaming habits.

Please remember: the house always has an edge, and outcomes are determined by chance. Never gamble more than you can afford to lose.

Age Verification

You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to use Parimatch and participate in gaming activities. We are committed to preventing underage gambling and strictly enforce age verification at registration and account access.

If you are under the legal age, please do not attempt to create an account. Parents and guardians should monitor their children's online activities.

Warning Signs of Problem Gambling

Do you recognize any of these warning signs in your own behavior?

• Chasing Losses: Continuously gambling to win back money you've lost
• Hiding Gambling Activity: Being secretive about the time or money spent gambling
• Loss of Control: Unable to stop gambling or stick to predetermined limits
• Neglecting Responsibilities: Gambling interferes with work, school, family, or personal relationships
• Gambling to Escape: Using gambling to cope with stress, anxiety, depression, or other emotional issues
• Increasing Stakes: Needing to wager more money to achieve the same level of excitement
• Financial Strain: Borrowing money, taking loans, or using credit to fund gambling
• Unsuccessful Attempts to Quit: Repeatedly trying to reduce or stop gambling without success
• Restlessness or Irritability: Feeling anxious or irritable when attempting to reduce gaming
• Lying About Gambling: Deceiving family, friends, or professionals about the extent of your gambling

If you identify with any of these signs, please reach out for support immediately.

Self-Help Tools & Features

Parimatch provides tools to help you maintain control over your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
• Loss Limits: Establish a cap on your net losses over a given timeframe
• Reality Checks: Receive reminders during gaming sessions about time spent and money wagered
• Session Limits: Set a maximum duration for each gaming session
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account
• Account Closure: Request permanent account closure if you wish to stop gaming entirely

To access these tools, log into your Parimatch account and navigate to the Responsible Gaming or Account Settings section. Our support team can also assist you in implementing these controls.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. Please contact the following organizations:

India

• All India Gaming Federation (AIGF): Promotes responsible gaming standards in India
• AASRA (Association for Social & Spiritual Awakening): Provides counseling and support services for addiction issues
• National Mental Health Programme (NMHP): Government initiative supporting mental health and addiction services across India
• State-Specific Helplines: Contact your state's health department for local support resources

International Resources

• GamCare (UK): www.gamcare.org.uk – Free, confidential support and information about problem gambling
• GamStop (UK): www.gamstop.co.uk – National self-exclusion scheme for online gambling
• Gambling Help Online (Australia): www.gamblinghelponline.org.au – Counseling and support services
• Responsible Gambling Council (Canada): www.responsiblegambling.org – Education and prevention resources
• National Council on Problem Gambling (USA): www.ncpgambling.org – Helpline and referral services
• Bundeszentrale für gesundheitliche Aufklärung (Germany): www.bzga.de – Health education and addiction prevention

24/7 Support: Most organizations offer telephone helplines, email support, and live chat counseling during crisis situations.

Take Action Today

If you believe you have a gambling problem, or if gambling is causing harm to you or your loved ones, seek help now. There is no shame in asking for support—problem gambling is a recognized medical condition, and treatment is effective.

Do not hesitate to contact one of the support organizations listed above or reach out to Parimatch's responsible gaming team for confidential assistance.

Your wellbeing is our priority. Gaming should enhance your life, not harm it.

Contact Parimatch Support

If you need to access responsible gaming tools or have concerns about your account, please contact our customer support team. We are here to help you maintain a safe and enjoyable gaming experience.

Visit our website at adityalaces.com for additional information and support options.